With our warehouses in Singapore, Malaysia and Indonesia, and partners throughout the rest of Asia, we can store your products in-country, do order pick & pack and deliveries locally. By going local, orders are fulfilled faster, cheaper and more reliably.
We will arrange the door-to-door deliveries of your products from the source into our warehouses. Leave it to us to deal with the customs, taxes, import permits and product registrations.
Upon delivery to the destination country, should you not already have arrangements to handle the operations, we can help with the storage, whilst the ownership remain in your control.
We can do the pick and pack to service your overseas orders from within the country where the orders are coming from.
We'll then arrange the local deliveries, providing you with the tracking numbers, so that you and your customers know the delivery status at all times.
We work with all the major courier companies to offer you preferential rates for your international courier deliveries. We not only handle the international order fulfilment but also deal with all the paperwork and customs declarations for you. For bulk shipments, we can handle air freight, sea freight, trucking and even hand-carry deliveries.
Whether you require daily, weekly, monthly or even real time reports, we will work with you to provide what you require in the format you require. We will also look into integration with your current IT systems, so that you are always kept informed, as if you are managing the logistics yourself.
With our physical locations, we are able to offer your customers the option of doing self-collection of their orders. We can also perform return merchandise collection, inspection and re-stocking. Should you allow the option of payment upon collection, we will act as your cashier.
We are best positioned to act as your customer service, especially for questions related to the order delivery status. By being where the action takes place, we can provide an immediate response and resolution to such queries.
This sure beats customers waiting at home, wondering when their orders will arrive. We are able to provide customer service in the major Asian languages.